When registration opens for your course, we’ll send you an invitation to register online. This can be completed from any device with an internet connection.
The first step to being a fully registered student of the University of Greenwich is to complete your online registration.
You'll need to complete this at the start of your course and then every September until you get your final results letter congratulating you on completing everything and you've been awarded your final qualification.
All students (except if you're starting a new postgraduate research course) should aim to complete online registration before the first day of their course and classes begin.
This gives you the best chance of making sure you're fully registered before the registration deadline and being able to access everything you need to successfully engage with your studies. Unfortunately if you miss the registration deadline then you will not be able to study with us and may need to make a new application when you're ready to join us.
New postgraduate research students should not start their online registration until the official start date on their contract or offer letter.
We will send you an email inviting you to start your online registration once your record is all set up and ready.
How to complete Online Registration
1. Get your username and password
Your username and password should be sent to your personal email address before you begin your course. If you're a continuing student, these will be your normal login details.
New students can find useful IT information on our IT for New Student webpage.
If you have not received your login details before you are invited to register, check your junk/spam folders. If you can't find your details, contact our IT team by emailing ITServiceDesk@gre.ac.uk or calling +44(0)20 8331 7555.
2. Log into Online Registration
If everything is ready, you can click the "Register online" button below:
You can also click the Online Registration button on the Portal.
You will probably be prompted to confirm your log in using Multi-Factor Authentication (MFA), so make sure that this is all set up to log in to certain University of Greenwich portals and systems.
4. Complete your action items
Action items are what we call the stages of Online Registration. You'll need to read through the instructions for each item and confirm, update or follow the information on the screen.
If there is missing or incorrect information that you can't correct on the action item screen, you can raise a query and track its progress through your "Query Tracker".
5. Confirm how your fees will be paid
If you have the Fee Payment action item, you will need to either pay your tuition fees or let us know how they will be paid. You can find out how to pay your tuition fees on the How to Pay Your Fees webpage.
If you make a payment through Convera GlobalPay, you'll need to return and complete this step of online registration after the payment has been received by the university. We recommend making any Convera GlobalPay payments at least one full week before the registration deadline.
6. Follow the guidance on the 'Next Steps' completion screen
This final action item will confirm that you have completed your Online Registration and let you know what to do next.
You should get an email sent to your personal and university email address as well. Continuing students will not need to do anything else, but new students will have a few extra things to do before they are fully registered.
If you experience any delay finalising your registration, we recommend you still attend any classes, lectures, and sessions that you can. You should be able to find your class timetable in the timetable section of the student portal.
New students
If you are starting a new course, you will need to make sure you have met all the conditions of your offer and returned any forms sent to you (e.g. fee assessment forms) by the University.
Once your student record is ready, you should receive your username and password in two separate emails. When registration opens for your cohort, you'll receive an invitation to register and further instructions by email.
Once you've completed online registration, you'll need to complete your Document Checks.
Online Registration and all necessary Document Checks must be completed before the deadlines set by the University of Greenwich. If you miss the deadlines set you will be withdrawn and your record will be closed, meaning you will not be able to start or continue your studies with us.
Continuing students
If you have not have not received an official your results letter saying you have completed your course and are still expected to continue your studies, then you must register every September.
You should receive your invite to re-register around the end of August. If you had resits exams or a piece of coursework to do, then you might get your invite slightly later and might have to wait until an updated results letter is published confirming if you have passed the year or need to repeat anything.
Please be aware that there are some circumstances that would mean you would not be able to register. For example if you have overdue fees, pending health checks, a DBS check outstanding or are not meeting the conditions of your student visa, we may put a hold on your account that needs to be resolved first. You will have been contacted about this hold beforehand.
Make sure you complete all outstanding action items and reach the Next Steps screen in Online Registration so that your account, IT access, and Student ID card will stay active.
Online Registration must be completed before the deadlines set by the University of Greenwich. If you miss the deadlines set you will be withdrawn and your record will be closed, meaning you will not be able to continue your studies with us.
Partner & Network students
If you are starting a new course with one of our partner or network colleges, you will receive your username and password in two separate emails and will need to complete Online Registration through your Portal.
If you're continuing a course, you will not get new username and password deails and will need to use the ones you would have used before.
If you can't find your details, contact our IT team by emailing ITServiceDesk@gre.ac.uk or calling +44(0)20 8331 7555.
Once you have clicked 'Confirm' on the 'Next Steps' page, your Online Registration will be complete.
Key dates for new students
If you are beginning a course in September, your key dates are:
| Online Registration opens | Monday 19 August |
| Suggested last day to make minimum tuition fee payment (self-funded students) | Friday 27 September |
| Suggested last day to complete Online Registration and Document Checks | Friday 27 September |
| Suggested last day to arrive in the UK for studies | Friday 27 September |
| Online Registration closes | Friday 11 October, 09:00 |
| Document Checks/Face-to-face registration closes (last opportunity to collect student ID card) | Friday 11 October, 16:00 |
If you do not complete your registration in full by these times, the University will look to close your record and you will not be able to start your studies.
Key dates for continuing students
If you are continuing your studies with us, you must re-register every September.
| Online Registration opens | Tuesday 27 August |
| Online Registration closes | Friday 11 October |
If you do not complete your registration in full by these times, the University will close your record and you will not be able to continue your studies.