Our student body is diverse and we offer support to all student groups; including (but not exclusively) undergraduate, postgraduate, international, part-time or PhD students. We offer student-centred advice, signposting, support and events to all.
Please do have a browse as you may find information useful to you or to your fellow students in the future.
We welcome your feedback and suggestions as we are always looking to improve and expand the information we offer on our wellbeing hub pages.
Experiencing an emergency?
See our emergency contact options.
Wellbeing and mental health resources
If you need support there are plenty of specialist services available to you. Follow the link for more information!
Student Wellbeing Services
What are we?
We offer a range of support services to help you make the most of your time whilst at university. Including local health service information, counselling, disability and dyslexia, mental health & psychological wellbeing support.
Access a whole host of Wellbeing resources on our dedicated Moodle Pages.
Confidentiality
We offer a free and confidential service to all registered students.
How do I access support and make an appointment?
Simply visit the Digital Student Centre and complete an online self-referral form:
Counselling, Mental Health or Psychological Wellbeing support via this online self-referral form
Disability & Dyslexia support via this self referral form
More information about all of our specialist services can be found on our support pages.
Counselling
Counselling provides a safe, confidential space where students can explore any difficulties that are having an emotional impact on them.
These difficulties can include anxiety, low mood and depression, stress, loneliness, relationship difficulties, loss of confidence, family struggles, sexuality and sexual orientation, abuse, academic problems, identity issues, self-harming, trauma and eating disorders.
Counselling aims to listen, support and validate students in order to find ways to understand and manage their difficulties better. Counselling focuses on increasing self-awareness and working towards change.
Find out more on our counselling pages.
Disability and Dyslexia support
To find out about support available at the university for disabled students, students with mental health conditions, specific learning difficulties and long term medical conditions, visit the Student Wellbeing Service page.
Mental Health team
Our Coordinators (Mental Health) offer generic mental health advice and guidance to students who have a diagnosis (or symptoms) of moderate to severe and enduring mental health problems by providing:
- practical, action-planning-based support
- guidance on mental health and wellbeing related issues
- signposting to appropriate mental health services that can support you during your time at university.
You can self-refer for an appointment by completing an online self-referral form on the Digital Student Centre. Or join the online drop-in.
Psychological Wellbeing team
Wellbeing Advisors offer confidential, pastoral support and a space to explore things that may be worrying you.
We work to support students who experience a range of issues such as loneliness, friendship difficulties, and other life challenges. We also work with students in a positive, proactive way to help you identify ways to get ahead.
We want to help you identify life challenges and support you in making the changes needed to achieve academic success and thrive in your time at university.
You can self-refer for an appointment by completing an online self-referral form on the Digital Student Centre. Or join the online drop-in.
Sports and Physical Wellbeing
There are gym facilities onsite at Greenwich and Avery Hill. At Medway, we offer discounted gym and swim membership at a local leisure centre.
Getting medical care as a student
Getting medical care as a student
To access NHS physical and mental health services locally you must be registered with a local GP.
For International Students this is a simple process and you can find more information about how to register with a local GP here.
Worried about a fellow student?
Help is out there if you're concerned for someone's welfare.
If you are worried about another student's wellbeing encourage them to speak to our Student Wellbeing Service.
You can report a wellbeing concern via the report an accident or incident system here
You can also report any bullying, harassment, hate crime, discrimination or sexual misconduct through the Report and Support team.
If day-time services are closed, out-of-hours support is available too. This includes Spectrum Life (Freephone UK: 0800 031 8227) our 24/7 student assistance programme.
Student events
Join us at a weekly drop-in session. Details and link below:
Day | Time | Location |
---|---|---|
Monday | 14:00-16:00 | Online |
Wednesday | 12:00-14:00 | Online |
Friday | 11:00-13:00 | Online |
Or take advantage of our Spectrum Life online platform/app and telephone service, we broadcast up to 4 live webinars each month, on a variety of interesting topics including; managing stress, how to get better quality sleep and positive parenting.
Student Wellbeing Drop-Ins
Did you know that the Student Wellbeing Services runs an online wellbeing drop-in session for students 4 times a week?
Spectrum Life
Spectrum Life is a 24/7, 365 free wellbeing support and counselling platform. Including mindfulness, digital gym, recipes, podcasts, webinars and rewards.
Upcoming university events
Keep an eye out here, and on the University Portal pages, for news about what the university has planned in the coming months.
Settling into university life
Learn how to create new routines and adjust to change from our student assistance programme providers Spectrum Life.
Articles
Emergency contacts
The Student Wellbeing Service does not provide a mental health crisis or emergency service so please see below for who to contact for further support:
Urgent help now
If you are in need of urgent help now and cannot keep yourself safe from harm: Call 999 or attend your nearest Emergency Department.
If you are under the care of an NHS mental health community team, please contact them.
NHS 111 Service (24/7)
NHS 111 is a free, non-emergency number for physical and mental health crisis.
Phone Number: 111
Website: www.111.nhs.uk
NHS Mental Health Crisis Services (24/7)
Greenwich and Avery Hill: 0800 330 8590
Medway: 0300 222 0123
For under 18s: CAMHS Crisis Line is open 7 days a week, 9am-11pm
Telephone: 0203 228 5980
If you are distressed and would like someone to talk with
Contact Spectrum Life for telephone support 24/7, 365 days a year. Available to all registered students, giving in-the-moment wellbeing and mental health support
Freephone: 0800 031 8227
Whatsapp: Text 'Hi' to 07418 360 780
Other out-of-hours support you can access
Samaritans are available 24 hours a day, every day of the year if you need someone to listen, with no judgement or pressure.
Phone Number (free from UK moviles & landlines): 116 123
Email: jo@samaritans.org
Contact us
We offer an appointment service to suits your needs; offering video call, telephone and in person appointments.
How do I make an appointment?
Simply visit the Digital Student Centre and complete an online self-referral form:
- Counselling, Mental Health or Psychological Wellbeing support via this online self-referral form
- Disability & Dyslexia support via this self referral form
Or join the online drop-in. More information can be found on our support pages.
Kindly note: We work on a pre-booked appointment basis. So please join one of our online drop-ins, complete an online self-referral form or call Spectrum Life (Freephone UK: 0800 031 8227) for in the moment support (open 24/7).
Have any questions?
Why not take a look at our Digital Student Centre which has lots of wellbeing FAQs for you to browse.
Greenwich Students' Union
Expert, Free, Confidential, Independent, and open to all students at all levels
Spectrum Life
Spectrum Life is a 24/7, 365 free wellbeing support and counselling platform. Including mindfulness, digital gym, recipes, podcasts, webinars and rewards.
Digital Student Centre
Find the help you need, when you want it.
SafeZone
The SafeZone app is free to download, and use, and is designed to put you in touch with the on campus first aiders, security or emergency response teams more quickly, when needed.
STAART
STAART (formerly the *AccessAbility Project) supports students with a disability, long-term health condition, neurodivergence (autistic and dyslexic spectra), and/or mental health condition to thrive at university.
Live Well Greenwich
Live Well Greenwich is support available through the free Live Well Community Hub helpline, where you can connect with trained Health Improvement Advisors.
Feedback
The student wellbeing hub has been designed with all University of Greenwich Students in mind.
If you have any suggestions for improving it, please email us at wellbeing@gre.ac.uk popping ‘Feedback’ in the email title line.