Certificates and transcripts

Alumni Award Document Requests

As an alumnus of the University of Greenwich you can order and view award documentation via the Digital Documents Service. To access this service, you will need to click on the following link https://graduatedocs.gre.ac.uk/ and register for an account. Please ensure you use your personal email and not a gre.ac.uk email address.

In the Document Portal you will be able to view electronic versions of your award documents and order replacement and certified copies of certificates, additional transcripts (post September 1999) and Confirmation of Study letters.

The current fee for these documents is as follows:

• Replacement certificate - £40
• 3 certified copies of a certificate - £12
• Transcript - £18
• Confirmation of Study letter - £12
• Tracked postage (DHL) - £28

Due to unforeseen circumstances, we may be experiencing some delays with the printing, which could result in a longer waiting time for delivery. We apologise for any inconvenience caused.

In addition to this, you can approve qualification verifications requests from third parties by creating a connection which will allow them to view and verify your award documentation digitally.

To create an account, you will be required to provide information as recorded on our database at the time of your studies.

• First name
• Last name
• Student ID number (nine digits starting 00)
• Date of Birth
• Personal email address

If any of the information does not match our database, your request will be placed in pending and it can take up to 4 working days to be approved or rejected. If it is approved you will receive email confirmation. If it is rejected, please refer to the FAQs.

If you graduated after 1992 and prior to 2000 please visit our online store to order your documents at https://store.gre.ac.uk/product-catalogue/student-academic-services/certificates-and-transcript-service

Please note graduates of Thames Polytechnic (post-1970), Dartford College incorporated, Avery Hill College incorporated, Garnett College incorporated and Woolwich Polytechnic need to follow a different procedure for obtaining a replacement certificate.

Graduates of Thames Polytechnic

Graduates of Thames Polytechnic can request a replacement certificate via Open University Validation Services.

http://www.open.ac.uk/cicp/main/validation/awards-and-aftercare/cnaa-pro-forma-verification

Graduates of Woolwich Polytechnic, Dartford College incorporated, Avery Hill College incorporated and Garnett College incorporated

Graduates can request a replacement certificate via the University of London.
https://www.london.ac.uk/current-students/student-services/requesting-transcript-0

Third Party Verifications

Alumni

If you want to supply a potential employee/university with confirmation of your qualification(s) you will need to register with the Digital Document Service which will enable you to electronically share your award documentation by creating a connection.  To access this service, you will need to click on the following link https://graduatedocs.gre.ac.uk/ and register for an account if you do not already have one.

To create an account, you will be required to provide information as recorded on our database at the time of your studies.

• First name
• Last name
• Student ID number (nine digits starting 00)
• Date of Birth

If any of the information does not match our database, you will be placed in pending and may be sent an email to provide further information. Following successful completion of registration, you will receive an email verification, once received click on the link and you will be able to use the service.

Third parties

Verifications of study for University of Greenwich alumni is now available via our Digital Document Service at the following link: https://graduatedocsverify.gre.ac.uk/

If you require a qualification verification for an alumnus of the university and they have not already registered with the Digital Document Service, please advise the potential employee/student to do so. They can then create a connection to allow you to securely view their qualification documentation.

Once they have approved the connection you will receive an email advising you how to log on and view the documents. Please note there is a £12 fee per verification.

For more information please visit the FAQs page.

Apostille Seal for Certificate Authentication

We are unable to provide this service at the University of Greenwich however If required, you can have an Apostille stamp/seal added to your certificate for authentication of your document in other countries. This stamp, sometimes called an Apostille of Hague Accords, is issued by the UK Government Foreign and Commonwealth Office (FCO) and can be requested here: Get your document legalised - GOV.UK (www.gov.uk)

Name Changes

Once you have been officially awarded a qualification, credit or other academic achievement from the University of Greenwich we are unable to make amendments to the name held on our Student Records System or make alterations to the name presented on the award documents*.

This means that the name shown on your certificate will be your full name at the time of conferral. A change of name after that date will not result in a change of name on your certificate.

This is in accordance with university regulations and guidance agreed to at the point of registration. Most of this information can be found in the Principal Conditions of Registration

When you initially registered with the University of Greenwich, a member of staff (or a representative at our partner, network or collaborative institution) will have used identity documents (i.e. a passport) to confirm, and amend if necessary, the details held.

Should you undergo a change of name during your studies you must inform the relevant Student Centre, and provide documentary evidence (e.g. marriage certificate, deed poll), this evidence will then be scanned and stored against your student record.

*Exception

The University of Greenwich will look at requests for a change of name on award documentation if, as an alumnus, you have changed your name due to identifying as transgender or have undergone gender reassignment. To make a request, please contact the Certificates and Transcript Team directly by email (certificates@gre.ac.uk) for advice.

If a name change is then processed, the original certificate must be returned before a replacement is issued.  The Certificates and Transcript Team will be able to provide guidance on how to do this when contacted.