Dr Phatcharasiri (Angie) Ratcharak PhD, MBA, MSc, BSc, FHEA

Dr. Angie Ratcharak is a Lecturer in Business Management, Programme Leader for BA (Hons) Human Resource Management and Development, and International Partnerships Lead in the Department of Management and Marketing (formerly known as Human Resources and Organisational Behaviour) within the Faculty of Business at the University of Greenwich. She holds a PhD in Management, with a focus on Leadership, Organisations, and Behaviour, from Henley Business School, University of Reading. During her PhD studies, Angie received the Researcher of the Year Award under the Prosperity and Resilience theme for her thesis on "Emotional Labour Processes in Leader-Follower Role Relationships: The Perspective of Leadership Identity Work," conducted among public healthcare professionals. She previously earned an MSc in Organisational Behaviour from Aston Business School, Aston University, achieving Distinction in her dissertation, as well as an MBA with a major in Human Resource Management (Distinction) and a BSc in Medical Science (First Class Honours).

Angie’s primary research interests lie at the intersection of Organisational Behaviour, Leadership, and Public Management. Her current research themes include exploring the interplay of professional identity, traits, and emotion management in the transition to leadership roles within public healthcare organisations, examining their impact on leaders’ well-being and organisational outcomes. She employs a quantitative research approach, and her work has been published in Academy of Management Proceedings, Research on Emotion in Organizations, and WMS Journal of Management. Angie has received several awards, including the Outstanding Paper Award from the Health Care Management Division at the Academy of Management Annual Meeting and the Best Paper Award from the Leadership and Leadership Development track at the British Academy of Management, for her research on emotion management among clinical leads under leader identity threat.

To further enhance research culture, Angie organised a Paper Development Group at the Henley Centre for Leadership during her PhD. She has received funding for numerous research projects, such as Matching Apprenticeship Levy to Value and How to Create Resilient Leaders. Recently, she secured Impact Development Funding to assess the effectiveness of clinical leadership development interventions in public health. Angie is currently leading data analysis for the Race Equality Charter project at the University of Greenwich to identify and address the barriers facing Black, Asian and minority ethnic staff and students, while also providing a framework for action and improvement. She is also a member of Management Inquiry Group within Centre for Research on Employment and Work.

In addition to her research, Angie is actively engaged in teaching and research supervision. She is Module Leader for Dissertation and People Analytics (Qualitative and Quantitative Research Methods) in the BA Human Resource Management programme and has also designed these modules. Additionally, she developed the Evidence-based Decision Making module in the MA Strategic Human Resource Management program and redesigned the Management Practice module in the BA Business Management program. Her teaching experience spans undergraduate, postgraduate, executive education, and doctoral levels, with the expertise in subjects such as Strategic Management, Organisational Behaviour, Leadership, Cross-cultural Management, Organisational Psychology, and Research Methods. During her PhD, she also served as an Associate Lecturer in Human Resource Management at Surrey Business School, University of Surrey. Before entering academia, she enjoyed a professional career as a consultant for several international companies. Currently, Angie supervises undergraduate and postgraduate dissertations as well as three doctoral students.