Professional Services Career Framework

The competencies have been mapped to each grade outlining a clear expectation and skill set for each level. The framework is designed to support conversations around your career development allowing for self-evaluation, development planning and reflection​. We want all staff to feel they have a clear personal development plan with clarity on the skills and behaviours required to become a leader.

The framework is applicable to all Professional Services Staff at the University irrespective of if you are based within a Directorate or Faculty.

Background

The framework has been established in collaboration with a number of colleagues across the university. Although framed around the Higher Education Role Analysis elements following a comprehensive assessment the framework it has been aligned to the university through a series of interviews, focus groups and pilots.

How to use the framework

The framework is based on serval key principles:

• Career Development is owned by you and facilitated by your line manager. The framework allows for you to define your own career path within your own timeframe and aspirations. There is no set path that individuals should follow, and the framework encourages by vertical and lateral movement.
• The specialist nature of many Professional Services roles means that some competencies may be more significant than others. The nine competencies established were commonly found in all Professional Services areas. We encourage you to work with your line manager to establish key competencies for your role.
• The framework supports performance and career development planning. All career conversations should be recorded via Horizon. You can use the frameworks to understand how to gain the kind of experience you need to progress your longer-term ambitions.
• The framework is not a replacement for job descriptions or guarantees a promotion. The framework defines behaviours relevant to your role within set grades and provides transparency on leadership.

The Self-Assessment Tool

The Self-Assessment Tool can help you reflect broadly on your career at Greenwich, using the framework to look at the kinds of experiences you might need to progress. In collaboration with a line manager, it will support you in understanding your strengths alongside what competencies are most pertinent to your role. The self-assessment aids both vertical and lateral movement to identify what areas you need to develop to progress your longer-term ambitions.

HERA Grading Review Assessment Process Panels (GRAP)

• GRAP Application Form
• HERA/GRAP Process
• HERA Guidance for Role Holders
• Job Description Template
• HERA Role Profiles SG3-9
• GRAP FAQs

Documents

• Professional Services Career Framework FAQs
• Self-Assessment Tool

Functional Briefs

• Marketing and External Relations Directorate
• Estates and Facilities Directorate
• CFO Team
• Greenwich Research and Innovation
• People Directorate
• Information and Library Services Directorate
• Student and Academic Services Directorate

Additional Resources

• Recording Goals on Horizon – Guide
• Learning Opportunities
• Academic Framework