This page provides information to staff of the University on the Employee Assistance Programme.
As a staff member you can access free information, advice and confidential support through the university’s Employee Assistance Programme (EAP), run by Vivup.
Whether you’re facing problems at work or at home, you can access impartial, confidential support and advice for your mental health and wellbeing for a range of different issues.
Support and resources include:
Available 24 hours a day, 7 days a week, 365 days a year
The service is available 24 hours a day, 7 days a week, 365 days a year, meaning you can get support whenever you need it. It’s completely confidential, so you can access the support you need without having to worry that others at the university will know.
To find out more and access support and resources for your mental health and wellbeing, visit the Vivup EAP webpage.
Alternatively, phone the Vivup EAP confidential helpline: 0330 380 0658
Please be assured that if you are currently accessing counselling through the university’s previous EAP (CiC), your counselling will continue with your existing counsellor until completion. None of your personal data will be passed from CiC to Vivup.
If you have previously accessed counselling through the university’s previous EAP (CiC), you are welcome to access support through the new provider, Vivup, at any point.
Please use this form to offer your anonymous feedback on the university’s EAP.
You can also see an overview of the mental health and wellbeing support that's available to employees.