IT and Library Services

Skype for Business

Skype for Business is a communication tool which integrates the current staff e-mail and calendar system with instant messaging, computer / mobile device audio or video conferencing – including capabilities such as screen sharing and remote control.

Skype for Business

What is Skype for Business?

Skype for Business is a communication tool which integrates the current staff e-mail and calendar system with instant messaging, computer / mobile device audio or video conferencing – including capabilities such as screen sharing and remote control.

University data that is personal, confidential or sensitive in nature should not be communicated via Skype for Business.  The University's Data Classification Policy and Information Handling Procedures provide the requirements that must be met and the guidelines to follow when handling University data.  This policy also applies when using Skype for Business.  

  • Skype for Business conversations are automatically saved in your Outlook "Conversation History" folder , and will be subject to disclosure under Freedom of Information or Data Protection Act.


Users of Skype (Personal) should be able to contact members of the University directly (via their Skype for Business account), however this process can be a little confusing.  

Please ensure that Skype (Personal) users perform the following steps to ensure they can communicate to your Skype for Business account.

  • Please ensure that the Skype (Personal) account has been merged with a Microsoft account. Failing to ensure this is done will mean that Skype (Personal) users may not be able to contact staff via their Skype for Business accounts. /
  • Users of Skype (Personal) should try to add university staff via their username@gre.ac.uk, and not the longer form A.N.Other@gre.ac.uk

Once these steps have been taken, communication initiated via either platform should be successful.

University Documentation

Videos

Microsoft Windows devices:

Students have also been provided with the following video to connect to a meeting:

MacOS devices:

Students have also been provided with the following video to connect to a meeting:

Microsoft Documentation and videos

Videos