The IT Service Desk is the single point of contact for people who require help or advice concerning the services and facilities provided by IT and Library Services.
The purpose of the IT Service Desk and First Line Support team is two-fold: to provide help and assistance where possible, and to initiate a procedure to address any issues that cannot be resolved immediately.
The service is available to all members of university staff and students
09.00 - 17.00 weekdays other than University and Bank Holidays
Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
Email: itservicedesk@gre.ac.uk
Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online