Student Complaints Procedure

The complaints procedure outlines the process should students wish to make a complaint about the University’s services or staff.

Audience(s):
General public
Tags:
procedure; university policies;
Last updated:
04 Dec 2025 (Created: 25 Nov 2020)
Public

Attached files

Guidance for Complaints Resolution Dec 2025
  • PDF File
  • Ref: UOG397034
  • Size: 0.226MB
  • Updated: 04 Dec 2025
Student Complaints Policy and Procedure from September 2025
  • PDF File
  • Ref: UOG389085
  • Size: 0.237MB
  • Updated: 18 Aug 2025
Guide to Submitting a Complaint
  • PDF File
  • Ref: UOG370593
  • Size: 1.016MB
  • Updated: 04 Dec 2025
Student Complaints Policy & Procedure effective December 2024
  • PDF File
  • Ref: UOG370621
  • Size: 0.253MB
  • Updated: 03 Dec 2024
Student Complaints Policy & Procedure effective September-December 2024
  • PDF File
  • Ref: UOG364045
  • Size: 0.256MB
  • Updated: 18 Aug 2025