This website is jointly run by the University of Greenwich, University of Kent, and Canterbury Christ Church University. We want as many people as possible to be able to use this website.
This accessibility statement applies to the LibrarySearch platform (5.0.1) Unified Library Management System (ULMS) (Library Search Kent, LibSearch Kent, Library Search Greenwich) run by the University of Greenwich, University of Kent and Canterbury Christ Church University known as the ULMS in collaboration for the shared Universities at Medway campus library.
LibrarySearch is a tailored version of a third-party platform developed by SirsiDynix called Enterprise/Portfolio. The content on LibrarySearch is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.
View the site your way
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.
AbilityNet provide advice on making your device easier to use if you have a disability.
Explore some of our recommendations for accessibility tools:
Accessibility Tools
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you have reported a problem with LibrarySearch, or asked for an alternative format, but you are not happy with our response, you can contact us to register your difficulty. This helps us improve our systems.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using our website accessibility information form or email accessibility@gre.ac.uk including details of the issue you experienced. You'll receive conformation of our receipt within two working days, and details of the steps we will take to evaluate and, if necessary, correct the problem.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The ULMS Collaboration are committed to making LibrarySearch accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
LibrarySearch is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.
Some parts of LibrarySearch may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.
If you find something that does not work that we missed, remember to contact us at accessibility@greenwich.ac.uk
Non-compliance with the accessibility regulations
This section covers issues that we need to fix and are working to do so.
LibrarySearch is a tailored version of a third party platform developed by SirsiDynix called Enterprise/Portfolio which means that some aspects of its accessibility are outside of our immediate control. We have based parts of this accessibility statement on the SirsiDynix accessibility conformance report international edition VPAT® Version 2.3 (Revised) – February 2020 (Enterprise and Portfolio) (more information available on request).
We list below further areas within LibrarySearch that we know are not fully accessible in some parts of LivrarySearch. We plan to fix or provide alternatives for all issues that we are made aware of alongside our periodic internal testing and auditing processes:
Images without a description
Some images in the LibrarySearch user interface do not have a description or alternative text. People with screen readers or other assistive devices rely on these descriptions to understand the image content and purpose.
Other images which are purely decorative are not identified as such as they do not have empty alt fields or relevant Aria labels (WCAG: 1.1.1).
Landmarks and elements with duplicate labels and IDs
Some of the elements on the page have duplicate labels. Similarly some of the container landmarks do not have unique roles or labels. This impacts on the usability of the webpage by not being able to identify specific elements or types of content (WCAG: 4.1.2).
Mislabelled elements or missing labels
Some of the user interface elements, such as buttons and headings, do not have appropriate labels that define their roles. This includes labels which do not match the purpose and elements which do not have a label (WCAG: 4.1.2).
Elements are visually styled to look like a specific component type but are not created as such in the HTML code. For example the list of open tickets on the 'my requests' page is not a list in the markup.
Contrast Issues
Some pages contain elements with low contrast between the elements and its background particularly when under focus. This can cause the text to be difficult to read, especially for those with low vision, poor eyesight or colour blindness.
LibrarySearch is developed by a third party, SirsiDynix, with customisation applied locally by the university. Thus some of the issues with the colour contrast may be fixed by ULMS, however, some issues may be part of the LibrarySearch platform that we cannot control (WCAG: 1.4.3).
Disproportionate burden
This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.
Not applicable.
Content that’s not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
Not applicable.
Third-party content
LibrarySearch is a tailored version of a third party platform developed by SirsiDynix called Enterprise/Portfolio. We do not have control over and are not responsible for the accessibility of some parts of the platform, but we make best endeavours to work with the third party to improve its accessibility. Please see the SirsDynix accessibility page for further information.
PDFs and electronic documents
PDFs (Portable Document Format) and electronic documents
LibrarySearch is a discovery layer for the physical and electronic resources held by the libraries of the ULMS. The electronic items are provided by external suppliers. The accessibility of these platforms and their content is outside the scope of this statement.
If you experience an accessibility barrier with any of the content from LibrarySearch please contact accessibility@greenwich.ac.uk If you have a qualifying print disability, you may be able to request alternative formats.
For more information please accessibility@greenwich.ac.uk
Preparation of this accessibility statement
This statement was prepared on 28 April 2020. It was last reviewed on 12 April 2022.
This website was last tested on 20 May 2020. The test was carried out by the ULMS Collaboration.