Accessibility statement

Portal

The portal is run by the University of Greenwich. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • Zoom in up to 500% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK Charity that exists to help disabled people use digital technology.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • Some of our pages are difficult to navigate using just a keyboard and lack separate labels
  • Some of our pages lack sufficient colour contrast
  • Some of our pages use colour to convey information
  • Some of our pages ARIA (Accessible Rich Internet Applications) are not using valid attributes.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in two working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us using any of the means listed above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The University of Greenwich is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances below.

Line height and text spacing

While text can be magnified, it is not possible for users to modify text spacing or line height. This fails WCAG 2.1 success criterion 1.4.12 (text spacing).

We are looking at solutions to this issue.

Labels and keyboard navigation

Some of our pages are difficult to navigate via keyboard or lack clear input labels. This fails WCAG 2.1 success criterion 2.5.3 (Keyboard) and 2.5.3 (Label in Name) and 3.3.2 (Labels or Instructions).

We are reviewing the themes in this website, and plan to phase out all non-compliant themes by September 2020. When we use new themes, we'll make sure they meet accessibility standards.

Colour contrast

Some of the pages on this website use themes that lack a contrast ratio of at least 4.5:1 between text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We are reviewing the theme this website uses and plan to phase out any non-compliant theme elements by September 2020. When we use a new theme, we will make sure it meets accessibility standards.

Use of colour

Some of the pages on this website use themes that use colour as the sole indicator of visual information, for indicating an action or prompting a response. This fails WCAG 2.1 success criterion 1.41 (Use of Colour).

We are reviewing the theme this website uses and plan to phase out any non-compliant theme elements by September 2020. When we use a new theme, we will make sure it meets accessibility standards.

ARIA (Accessible Rich Internet Applications) with invalid attributes

Some of our pages are using invalid ARIA attributes which will be inaccessible to screen readers. This fails WCAG success criterion 4.1.2 (Name, Role Value).

We are reviewing the theme this website uses and plan to phase out any non-compliant theme elements by September 2020. When we use a new theme, we will make sure it meets accessibility standards.

Additional accessibility considerations

WCAG 2.1 defines three levels of conformance: level A, level AA and level AAA. Although our goal is WCAG 2.1 Level AA conformance, we have also applied some level AAA success criteria:

  • Images of text are only used for pure decoration or where a particular presentation of text is essential to the information being conveyed
  • We are adding full transcripts to our videos
  • Functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes

How we tested this website

This website was last tested on 20 September 2019. The test was carried out by the University of Greenwich based on a sample of most-visited pages. All flagged priority issues were investigated and, where possible, addressed.

What we are doing to improve accessibility

We have a rolling programme of updating the content and design of this website in accordance with the guidelines set out by the WCAG and will continue to assess and improve our accessibility based on these guidelines, user testing and user feedback.

This statement was prepared on 20 September 2019. It was last updated on 20 September 2019.

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