Panopto

This Accessibility Statement applies to Panopto Video Content Management System (VCMs). Panopto delivers accessible content across our institution. With on-demand and live broadcast captioning from 20+ languages to enhanced platform navigation, making learning equitable for our diverse student body.

Using this website

This website is managed by the University. Our goal is to make it accessible to everyone. For instance, you should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK Charity that exists to help disabled people use digital technology.

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text.
• Some older images lack text alternatives.
• Some of our pages lack sufficient colour contrast.
• Some of our pages use colour to convey information.
• Some of our page’s ARIA (Accessible Rich Internet Applications) are not using valid attributes.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email accessibility@gre.ac.uk

Contact us using our website accessibility information form

We will consider your request and get back to you in two working days.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us using any of the means listed above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Greenwich is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances below.

Video captions

To enhance the accessibility of recordings created in Panopto, we have implemented automatic captioning by default on all of our video recordings.

While automatic captioning is sufficient for the majority of those interacting with Panopto, there are others who require more precise transcription services. We have implemented a process for students to request human transcription services from video content they may need it for. This is service is paid for through our university Disability and Dyslexia team.

Line height and text spacing

While text can be magnified, it is not possible for users to modify text spacing or line height. This fails WCAG 2.1 success criterion 1.4.12 (text spacing).

We are looking at solutions to this issue.

Colour contrast ratio

Some of the pages on this website use themes that lack a contrast ratio of at least 4.5:1 between text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We are working with this third-party application provider to review the theme used with the aim of meeting accessibility standards.

Colour contrast of themes

Some of the pages on this website use themes that use colour as the sole indicator of visual information, for indicating an action or prompting a response. This fails WCAG 2.1 success criterion 1.41 (Use of Colour).

We are working with this third-party application provider to review the theme used with the aim of meeting accessibility standards.

ARIA (Accessible Rich Internet Applications) with invalid attributes

Some of our pages are using invalid ARIA attributes which will be inaccessible to screen readers. This fails WCAG success criterion 4.1.2 (Name, Role Value).

We are working with this third-party application provider to review the theme used with the aim of meeting accessibility standards.

HTML attributes with duplicated ID’s and labels

Some of our pages contain duplicated HTML attributes ID’s and labels which will be problematic for screen readers interpretations. This fails WCAG 2.1 success criterion 4.1.1 (Parsing).

We are reviewing the themes on this website and will phase out all non-compliant themes. When we implement new themes, we’ll ensure they meet accessibility standards

Additional accessibility considerations

WCAG 2.1 defines three levels of conformance: level A, level AA and level AAA. Although our goal is WCAG 2.1 Level AA conformance, we have also applied some level AAA success criteria:

• Images of text are only used for pure decoration or where a particular presentation of text is essential to the information being conveyed.
• To enhance the accessibility of recordings created in Panopto, we have implemented automatic captioning by default on all of our video recordings.
• Functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes.

How we tested this website

This website was last tested on 20 September 2019. The test was carried out by the University of Greenwich based on a sample of most-visited pages. All flagged priority issues were investigated and, where possible, addressed.

Panopto has been significantly upgraded with improvements for functionality and accessibility. Retesting is being considered for 2025.

What we are doing to improve accessibility

We have a rolling programme of updating the content and design of this website in accordance with the guidelines set out by the WCAG and will continue to assess and improve our accessibility based on these guidelines, user testing and user feedback.

This statement was prepared on 20th September 2019. It was last updated on 11th December 2024.